Resolved -
This incident has been resolved.
Mar 27, 17:29 EDT
Update -
The situation has progressed from degraded performance to an intermittent network outage. Affected services may be unreachable or unstable at times as a result.
Our engineers remain on-site and are actively working to isolate and correct the underlying issue. We understand how disruptive this is and are treating it with the highest priority.
We'll continue to share updates as we make progress toward a full resolution.
Mar 27, 10:21 EDT
Identified -
We are currently experiencing degraded network performance impacting some services. Our team has identified the issue as being related to a network infrastructure fault.
Engineers are on-site and actively working to resolve the issue. You may notice slower load times, intermittent connectivity, or reduced responsiveness on affected services during this time.
We will provide further updates as work progresses. Thank you for your patience and understanding.
Mar 26, 18:19 EDT